Privacy & Policy

We take consumer privacy seriously. Personal information you share with us — including name, address, phone number, email, and payment details — is used solely to schedule, deliver, and follow up on your cleaning service.

• We do not sell, rent, or trade your personal information to third parties.
• Payment information is processed by certified payment providers and is never stored on our own servers.
• Access to client information is limited to team members who need it to fulfill your service.
• Booking and calendar data is handled through Microsoft 365 Bookings under Microsoft's enterprise security controls.
• You may request deletion of your personal data at any time by emailing Admin@arblueprintcleanings.com.

All bookings require a non-refundable deposit at the time of scheduling. The deposit reserves your appointment window and is applied toward the final balance of your service.

Because our team reserves dedicated time and travel routes for every appointment, deposits are not returned once the booking is confirmed.

To cancel or reschedule an appointment without penalty, please notify us at least 24 hours in advance of your scheduled start time.

• Cancellations or reschedules made 24+ hours ahead: deposit may be applied to a future booking within 60 days.
• Cancellations or reschedules made within 24 hours: deposit is forfeited.
• No-shows are billed the full deposit amount and may be asked to prepay future services.

We hold our cleaners to a professional standard, and we hold every workplace to a standard of safety and respect. Our cleaners have the right to withdraw from a job site — without penalty to their employment or pay — if any of the following occur:

• The environment poses a physical health or safety risk that was not disclosed at booking.
• Any client, guest, occupant, or animal on the premises threatens, harasses, or endangers a team member.
• The scope of work materially differs from what was booked in a way that requires additional safety measures.
• A team member experiences discrimination, harassment, or intimidation of any kind on-site.

In these cases, we will make every reasonable effort to communicate with the client, complete safe portions of the service, and reschedule where appropriate. Client refund eligibility in these circumstances is handled case by case.

AR Blueprint Cleanings is a privately owned, diversity-first company. We intentionally hire and support cleaners from a wide range of ethnic, cultural, and gender identities. We compensate our team fairly, forward tips in full, and treat every team member as the professional they are.

Discrimination against any employee based on race, ethnicity, national origin, religion, gender identity, sexual orientation, age, or disability — by clients, guests, or colleagues — is not tolerated and is grounds for immediate termination of service.

Questions, requests, or concerns about this policy? We're here.

Email: Admin@arblueprintcleanings.com
Phone: (516) 631-3486